Some tests require fasting while others do not. Fasting instructions (if applicable) will be:

• Mentioned during booking
• Shared by our support team

If unsure, please contact our customer care before sample collection.

Reports are shared through:

• Email
• WhatsApp
• Download link (where available)

Report timelines depend on the specific test and partner laboratory.

• Routine tests: 6–24 hours
• WhatsApp
• Specialized tests: 24–72 hours or more

Timelines may vary depending on the lab and test type.

Yes. You can reschedule your booking before the phlebotomist or healthcare professional is dispatched, as per our cancellation and rescheduling policy.

• Cancellations made before dispatch may be eligible for a full or partial refund.
• Cancellations after dispatch or sample collection may not be eligible for a refund.
• Once the sample is collected or service is delivered, no refund is applicable.

Please refer to our Refund & Cancellation Policy for detailed terms.

If the customer is unavailable at the scheduled time, the booking may be marked as cancelled, and a visit charge may apply.

Yes. Physiotherapy services are delivered by licensed and experienced physiotherapists associated with our verified service partners.

No. BloodKart does not provide medical consultation or diagnosis. Test reports and physiotherapy services should be reviewed by your personal physician or specialist.

Yes. BloodKart follows strict data privacy and confidentiality standards. Your personal and medical data is:

• Shared only with authorized service partners
• Never sold or misused

Please refer to our Privacy Policy for details.

Yes. You can book diagnostic and healthcare services for family members, provided correct details are shared at the time of booking.

Yes. BloodKart provides corporate health check-ups, employee wellness programs, and bulk testing services. Please contact our support team for customized packages.

Service availability depends on your location and partner coverage. Currently, we serve select cities and areas, with expansion ongoing.

You can visit our “Partner With Us” page or contact our support team to explore partnership opportunities.

You can reach us via:

• Phone / WhatsApp
• Email
• Contact Us page

Support hours are mentioned on our website.

BloodKart is a service aggregator platform. All diagnostic tests, reports, and healthcare services are provided by independent third-party service providers. BloodKart shall not be liable for medical decisions taken based on test reports.